TimeDrive Privacy Policy for Riders, Drivers and Partners
This Privacy Policy serves as legitimate terms of data usage or agreement between You, the Rider(s) and TimeDrive Technology. “Us” or “We” or “Our” in the Policy refers to TimeDrive Technology providing the TimeDrive Apps. “You” or “Your” or “Driver” or “Rider” or “Passenger” refers to User of TimeDrive Platform and Services.
Protecting personal data while using any of our services is very essential to us, hence, the provision of the following under-listed Privacy Policy and Statements, which serve as a guide to our operations as regards personal data. It is advisable that you go through the Privacy Policy before using our Apps or Services. By using the TimeDrive Apps or Services, it is considered that you have read through, understand and accept the Terms of the Privacy Policy as outlined in our website.
This Privacy Policy covers information required or collected when signing up into the TimeDrive Apps or Services. Such information include personal data, why such data is required or collected, how such data are collected, how the required or collected data are being managed, storing and retrieving, authorized access to the data, how and when the data is used.
For the purpose of completing the registration exercise and being able to use our Apps or Services, we require information from you such as: Name, phone number, e-mail address, Geographical location of the passenger, the time and the destination of a journey.
Other information may include payment information and other useful data, Credit/Debit card details and any other personal information which will help to provide services to you.
This data is only to help TimeDrive connect riders or passengers with drivers to move from one location to another. For effective communication and movement, necessary information between the rider and the driver are exchange through the Apps, such as; phone number, geographical location information. These are only for the purpose of picking up the rider or passenger by the driver to the rider’s desired location or destination. These information ends at the completion of the movement or at the close of the TimeDrive Taxi Apps.
The collected personal information may also be used in the following ways:
The contact details of the rider or passenger may be used for communication with the passenger on new features of our Apps. Geographical location information may be used to ensure quality of transportation, riders’ location and pickup point. For communication route efficient to the riders and drivers accordingly. Payment details are required and collected to help process payment between the rider and the driver. Rider’s information is also collected to help solve issues that may arise between the rider and the driver, with the view to ensuring quality of service, through our customer support. Information collected may also be used for marketing and updates about our services. When using collected data for marketing, for examples, email marketing, your permission shall be sort or you are asked to unsubscribe from such service. You can also inform us that you do not want to receive such information from us by emailing us or calling our customer service lines. We may use your personal data available to us such as phone number, email address to send your information, updates on new product, discount, etc. This also happens with your consent. You may inform us to stop sending these messages to you if you no longer want to receive such information. This you can do my sending us email, phone call, text.
Personal data is required to meet the service contracted with between the driver and rider. The process of collecting personal data is when installing and using the TimeDrive Apps or services. At the point of installations, it is required that the rider agree to such Privacy Information. Personal data could be managed on genuine concerns such as preventing and check of fraudulent transactions and payment issues. The personal data of rider is only released to driver who has signup and using our Apps to enable the driver knows the rider’s name, phone number and geographical location data of the rider for easier pickup.
After the driver might have picked and dropped the rider, data such as name and phone number may remain with the driver for a short period of time. This helps the rider and the driver to communicate any issue which might have arisen during the transportation service period, like the rider forgetting to pick all his /her items from the car or any issue.
The data also help to rider to evaluate the trip through our feedback process to ensure the quality of service rendered to the rider by the driver. Any personal data in our possession in the process of the transportation service may be stored in our data bank, with only our authorised personnel or authorised partners access to such personal data and this is for the purpose of reconciliation or resolving any discrepancies that may arise during the provision of the transport service. Our authorised employee or personnel or partner can access personal data to provide support or customer service. Geolocation data may be accessed only personalized if it is only on personalized issues or personal information is needed to be linked to a driver to resolve discrepancies. In the case of changes in personal data, such can be updated in the Time Drive Apps. Your personal data may be disclosed if required by law to resolve any discrepancies or to settle any violation of the law or violation of terms.
As long as the rider is using the TimeDrive Apps, his/her personal data will be stored in the account and remains active unless and until when the account is closed, such data are deleted or deactivated from the data bank. Such data may only be retained for accounting reasons or to process payment issues, reconcile account or to prevent fraudulent acts.
Personal information may be stored for a longer period of time to solves discrepancies arising from accounting/bill settlements, resolving or fraudulent transactions or claims and are deleted after such might have been finally resolved. Personal data could be deleted on deletion of earlier activated account or signed-up.
This Privacy Policy may be updated, change from time to time. When this happens, you will be notified through our platform, by email or other communication medium. Please read this Privacy Policy periodically to be up-to-date.
Contact Information: Feel free to contact us at any time with any questions or comments about this Privacy Policy. office@timedrive.net
Privacy Policy and General Terms for Drivers and Partners
This Privacy Policy serves as legitimate terms of data usage or agreement between You Driver(s), Partner(s) and TimeDrive Technology. “Us” or “We” or “Our” in the Policy and terms refers to TimeDrive Technology providing the TimeDrive Apps. “You” or “Your” refers to user(s) Driver(s) of TimeDrive Services or Driver’s Apps.
Protecting personal data while using any of our services is very essential to us, hence, the provision of the following underlisted Privacy Policy and Statement, terms and conditions which serve as a guide to our operations as regards personal data, terms and conditions. It is advisable you go through the Privacy Policy before using our Apps or Services. By using the Time Drive Apps or Services, it is considered that you have read through, understand and accept the Terms of the Privacy Policy as outlined.
This Privacy Policy covers information required or collected when signing up into the TimeDrive Apps or Services. Such information include personal data, why such data is required or collected, how such data are collected, how the required or collected data are being managed, storing and retrieving, authorized access to the data, how and when the data is used, how the driver or partner use such data.
For the purpose of completing the registration exercise to be able to use our Diver’s Apps or Services, TimeDrive requires information from you such as: Name, phone number, residential address, e-mail address, geolocation of the driver, valid driver’s license, picture of driver, vehicle information/documents, year of manufacture, model, type of vehicle, bank details for the purpose of financial transactions and any other documents that will enable us provide our services to you. These information are required or collected to enable our Apps connect the passengers or riders to the driver and complete the required services between us, the passenger and the driver. At the point of the rider requesting the services of the driver, the driver’s necessary information are displayed to the rider to enable the rider see and know who is coming to pick the rider to the desired destination.
Personal data are stored and may only be access by our authorised personnel for the purpose of contacting the driver or any of the parties to resolve issues, settle any discrepancies or update the parties on any necessary information. Driver does have the right to access personal data of rider except with permission from TimeDrive. Driver should update, amend, change their personal information when their earlier provided information also changes. It should be noted that personal data are stored as long as the driver is signup with our apps or account is active.
As long as the driver is using the TimeDrive Apps, personal data will be stored in the account and remains active unless and until when the account is closed, such data are deleted or deactivated from the data bank. Such data may only be retained for accounting reasons or to process payment issues, reconcile account or to prevent fraudulent acts.
Personal information may be stored for a longer period of time to solve discrepancies arising from accounting/bill settlements, resolving or fraudulent transactions or claims and are deleted after such might have been finally resolved. Personal data could be deleted on deletion of earlier activated account or signed-up.
This Privacy Policy may be updated, change from time to time without prior notice the users. Please read this Privacy Policy periodically to be up-to-date.
Contact Information. Feel free to contact us at any time with any questions or comments office@timedrive.net