Terms & Conditions
These terms set forth the conditions for the agreement between Time Drive Technology (TimeDrive), the Driver, Partner and the Rider.
This Terms and Conditions serves as legitimate, legal Terms and Conditions on usage or agreement between you Rider(s) and TimeDrive Technology. “Us” or “We” or “Our” in the Terms and Conditions refers to TimeDrive Technology providing the TimeDrive Apps. “You” or “Your” or “Rider” or “Driver” or “Partners” refers to users of TimeDrive Services or Apps.
By using the TimeDrive Platform and Services, you signify your agreement and acceptance of these Terms and conditions. If you disagree with the terms and conditions or some part of it, you may discontinue the use of the TimeDrive Apps, the website and the services.
TimeDrive Technology reserves the right to review and make changes to these Terms without prior notice to the service users and such modifications shall become effective upon posting. It is advised that users read through the terms and conditions page from time to time for any update. However, continued use of the TimeDrive Platform after any such changes shall constitute user’s consent to such changes.
TimeDrive Technology may suspend or permanently delete Driver account at any time, if it is discovered that your personal information, vehicle documents or vehicle age are inconsistent with our specifications.
Vehicles used to provide services on TimeDrive platform must not be older than 15 years from the year of manufacture.
THE TIMEDRIVE PLATFORM
The TimeDrive App provides a platform where persons who seek transportation (Riders) also known as passengers can be matched with Drivers to take them to their destinations comfortably and at affordable rate. The TimeDrive taxi solution runs on two separate Apps, one for the Driver and the other for the Rider. Each person can create only one user account that enables access to the TimeDrive platform. TimeDrive reserves the right to shut down any additional accounts by the same person. By being active on the TimeDrive network as a driver, you authorise the platform to match you with a Rider requesting transportation. Matching is based on location, destination, user preferences, and platform efficiency and to cancel an existing match and rematch based on the same considerations.
Any decision by a user of our platform to offer or accept services is a decision made in such user’s sole discretion. Each transportation Service provided by a Driver to a Rider shall constitute a separate agreement between such persons.
The TimeDrive Platform is available for use by everyone who is of age and can form legally binding contracts under applicable laws. The TimeDrive Platform is not available to persons under the age of 18 and users whose accounts have been temporarily or permanently deactivated. By using our services, you affirm that you are at least 18 years of age and that you have the right, authority and capacity to enter into and abide by the terms and conditions of this Agreement. You may not allow other persons to use your account, you agree that you are the only one authorized to use your account.
TimeDrive reserves the right to discontinue or cancel your membership at any time, and in its sole discretion may suspend or deny you access to all or any portion of the Website or the Services without notice, if you breach any provision of the Terms or any applicable law or if your conduct damages the name or reputation of TimeDrive or violates the rights of other persons.
Charges, Fares and Fees
As a Rider, you understand that request or use of the Services may result in charges of fares and other applicable fees to you. TimeDrive has the authority and reserves the right to determine and modify applicable pricing which is quoted at the time you make a ride request. Pricing may vary based on the type of service you request, (e.g. Time SUV, Sedan etc).
Variable incremental charges apply based on the duration and distance of your ride. Minimum fares may apply for particularly short distance rides.
Fares may also be quoted in some cases at the time of your request; even quoted fares may change depending on the traffic, time (e.g. prime time) and other forces. You acknowledge that charges may increase at times of high demand for services (prime time).
Cancellation and Damage Fee
After requesting a ride and have a change of mind, you may cancel the request in your user account at no cost. If a Driver reports that the Rider has materially damaged the Driver’s vehicle, the rider agrees to pay a “Damage Fee” depending on the extent of the damage (as determined by TimeDrive in its sole discretion), towards vehicle repair or cleaning. TimeDrive reserves the right (but is not obligated) to verify or otherwise require documentation of damages prior to processing the Damage Fee.
Tolls and other charges:
In some instances, tolls (or return tolls) may apply to your ride. We do not guarantee that the amount charged by TimeDrive will match the toll charged to the Driver, if any. Other fee and surcharges may apply to your ride, including: actual or anticipated airport fees, state or local fees, event fees as determined by TimeDrive or its marketing partners, and processing fees for split payments. In addition, where required by law TimeDrive will collect applicable taxes.
Charges and Payments.
All Charges are facilitated through a third-party payment processing service (e.g. Interswitch). TimeDrive may replace its third-party payment processing services without notice to you. Charges shall only be made through the TimeDrive Platform. Your payment of charges through cash or card satisfies your payment obligation for your use of the TimeDrive Platform and Services.
No-refund policy shall apply at all times to all charges regardless of your decision to terminate the use of the TimeDrive Platform, any disruption to the TimeDrive Platform or Services, or any other reason whatsoever.
You may receive coupons that you can apply toward payment of certain Charges upon completion of a Ride. Coupons are only valid for use on the TimeDrive Platform, and are not transferable or redeemable for cash except as required by law. TimeDrive may deduct the amount attributable to the Service Fee, Tolls, or Other Charges before application of the coupon. Should you split the payment for a ride with another user, your coupon will apply only to your own portion of the charges. More restrictions on coupons and promotions may apply.
Upon addition of a payment method in the platform or each ride request, TimeDrive may seek authorization of your selected payment method for verification purpose and ensure the ride cost will be covered, guard against unauthorized behaviour.
As a Driver, you will receive payment for your provision of Services through the TimeDrive Platform when the rider uses card payment option.
By entering into this Agreement or using the Platform, you agree to receive communications via e-mail, text message, calls, push notifications or any other means of information from TimeDrive. Communications from TimeDrive may include but not limited to: operational communications concerning your user account or use of the TimeDrive Platform and Services, updates concerning new and existing features on the TimeDrive Platform, communications concerning promotions and news on TimeDrive.
Information to TimeDrive
The Information you provide, publish, post to or through the TimeDrive Platform, such as profile information or any other, or send to other users of TimeDrive Platform via in-application feedback, any email feature, or through any TimeDrive-related social media postings are your information. You agree that we create, using your Information, a user account that will allow you to use the TimeDrive Platform and participate in our Services. You are solely responsible for your Information and your interactions with other members of the public, and we act only as a passive conduit for your online posting of your Information. You agree to provide and maintain accurate, current and complete information. To enable TimeDrive to use your Information for the purposes described in this Agreement, you grant to us a non-exclusive, transferable, worldwide, perpetual, royalty-free, irrevocable, sub-licensable (through multiple tiers) right and license to exercise the copyright, publicity, and database rights you have in your Information, and to use, copy, perform, display and distribute such Information to prepare derivative works, or incorporate into other works, such Information, in any media now known or not currently known. TimeDrive does not assert any ownership over your Information; rather, as between you and TimeDrive, subject to the rights granted to us in this Agreement, you retain full ownership of all of your Information and any intellectual property rights or other proprietary rights associated with your Information.
TimeDrive, at its sole discretion, may make available promotions with different features to users. These promotions, unless made to you, shall have no bearing whatsoever on your Agreement or relationship with TimeDrive. TimeDrive reserves the right to withhold or deduct credits or benefits obtained through a promotion in the event that TimeDrive determines or believes that the redemption of the promotion or receipt of the credit or benefit was in error, fraudulent, illegal, or in violation of the applicable promotion terms or this Agreement.
TimeDrive may provide you with a unique promotional code to enable you get some discount. TimeDrive reserves the right to deactivate or invalidate any code at any time in TimeDrive’s discretion.
From time to time, TimeDrive may offer you with incentives to refer your friends and family to become new users of the Platform. These incentives may come in any different form.
As you use the TimeDrive Platform and participation in our Services, you agree that you will not:
- impersonate any person or entity
- interfere with or disrupt the services of TimeDrive or its networks
- violate any law, rules, statute, permit, regulations or ordinance
- post information or interact in a manner which is fraudulent, libelous, abusive, obscene, profane, sexually oriented, harassing, or illegal
- link directly or indirectly to any other web sites without a written permission from TimeDrive Technology or associates.
- stalk, threaten, abduct, kidnap or otherwise harass any person, or carry any weapons
- use the TimeDrive Platform in any manner that infringes on other people’s rights, including: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy
- distort or manipulate identifiers in order to disguise the origin of any information transmitted through the TimeDrive Platform
- post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or surreptitiously intercept or expropriate any system, data or personal information
- alter, distort, use any part of the TimeDrive Platform, without our prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other web site for any purpose
- sell, rent, lease, lend, redistribute, license or sublicense the TimeDrive Platform or access to any portion of it
- abuse, discriminate against or harass anyone based on race, nationality, religion, gender, physical or mental disability, medical condition, marital status, age or sexual orientation
- use any spider, robot, site search and retrieval application, manual or automatic device or process to retrieve or reproduce and represent TimeDrive Platform or its contents
- change, modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the TimeDrive Platform or any software used on the Platform or for the platform.
- transfer or sell your user account, password or identification to any person
- make any person to engage in any of the activities restricted above.
By signing up as a Driver and ready to provide services on the TimeDrive Platform, you agree and affirm that:
- You possess a valid driver’s license and that you are authorized and medically fit to operate a motor vehicle and have all appropriate licenses, approvals and authority to provide transportation to Riders in all jurisdictions in which you wish to do so.
- You have the legal right to operate the vehicle you use when providing services and such vehicle is in good operating condition and meets all safety standards and all applicable statutory requirements for a vehicle of its kind.
- You will not be reckless in behavior while providing services, drive unsafely, operate a vehicle that is unsafe to drive, permit an unauthorized third party to accompany you in the vehicle while providing Services, provide Services as a Driver while under the influence of alcohol or drugs, or take action that harms or threatens to harm the safety of your passenger, the TimeDrive community, partners or other third parties.
- You will only provide Services using the vehicle that has been inspected and approved by TimeDrive Technology and you will not transport more passengers than can securely be seated in such vehicle.
- You will not, while providing the Services, insist that a rider uses a particular method of payment, as a passenger is free to choose between cash and card payments as provided in the TimeDrive Platform, or engage in any other activity in a manner that is inconsistent with your obligations under this Agreement.
- You will not attempt to defraud TimeDrive or Riders on the TimeDrive Platform or in connection with your provision of Services. If we suspect that you have engaged in fraudulent activity we may withhold applicable Fares or other payments for the ride(s) in question.
- You will ensure that your passenger(s) are comfortable while in your vehicle.
- You agree that we may obtain information about you, including your criminal and driving records, and you agree to provide any further necessary authorizations to facilitate our access to such records during the term of the Agreement.
- You will pay all applicable federal, state and local taxes based on your provision of Services and any payments received by you.
All intellectual property rights in the TimeDrive Platform registered or unregistered shall be owned by TimeDrive absolutely and in their entirety. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information provided by you to us are non-confidential and shall become the sole property of TimeDrive. TimeDrive shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of this information for any purpose, without acknowledgment or compensation to you.
You acknowledge that TimeDrive is the owner and licensor of the TimeDrive Marks, including all goodwill associated with it, and that your use of the services confers no ownership powers on you. You agree to use the TimeDrive Marks strictly in accordance with TimeDrive usage Guidelines which may be revised from time to time, and to immediately cease any use that TimeDrive determines to be unacceptable.
As a driver, you will not use the TimeDrive Marks on or in connection with any product, service or activity that is in violation of any law, statute, government regulation or standard.
Violation of any provision of this License may result in immediate termination of the License in TimeDrive’s sole discretion. If you create any materials bearing the TimeDrive Marks (in violation of this Agreement or otherwise), you agree that upon their creation TimeDrive exclusively owns all right, title and interest in and to such materials, including any modifications to the TimeDrive Marks or derivative works based on the TimeDrive Marks. You further agree to assign any interest or right you may have in such materials to TimeDrive, and to provide information and execute any documents as reasonably requested by TimeDrive to enable TimeDrive to formalize such assignment. At the same time, TimeDrive respects the intellectual property of others and expects users to do the same. Any party who may feel infringed or that his or her right or intellectual proper has been trespassed in whatsoever form should report the infringement to TimeDrive through an appropriate form of communication or use firstname.lastname@example.org
The following disclaimers are made on behalf of TimeDrive, our affiliates, subsidiaries and each of our respective officers, directors, employees, agents, and shareholders.
TimeDrive does not provide transportation services, and TimeDrive is not a transportation carrier. It is up to the Driver to decide whether or not to offer a ride to a Rider contacted through the TimeDrive Platform. It is up to the Rider to decide whether or not to accept a ride from any Driver contacted through the TimeDrive Platform. We cannot ensure that a Driver or Rider will complete an arranged transportation service. We have no control over the quality or safety of the transportation that occurs as a result of the Services.
We do not warrant that your use of the TimeDrive Platform or Services will be accurate, complete, reliable, current, secure, uninterrupted, always available, or error- free, or will meet your requirements, that any defects in the TimeDrive Platform will be corrected, or that the TimeDrive Platform is free of viruses or other harmful components. We disclaim liability for and no warranty is made with respect to, connectivity and availability of the TimeDrive Platform or Services. TimeDrive services depend on availability of internet connection on your phone and where there is poor internet or network, you may have some difficulty using TimeDrive Platform.
We cannot guarantee that each Rider or Driver is who they claim to be. Please use ‘common sense’ when using the TimeDrive Platform and Services, including looking at the photos of the Driver or Rider you are matched with to make sure it is the same individual you see in person. Please note that there are also risks of dealing with underage persons or people acting under false pretense, TimeDrive do not accept responsibility or liability for any content, communication or other use or access of the TimeDrive Platform by persons under the age of 18 in violation of this Agreement. We encourage you to communicate directly with each potential Driver or Rider prior to engaging in an arranged transportation service.
TimeDrive is not responsible for the conduct, whether online or offline of any user of the Platform or Services. You are solely responsible for your interactions with other users. We do not procure insurance for nor are we responsible for, personal belongings left in the car by Drivers or Riders. By using the TimeDrive Platform and participating in the Services, you agree to accept such risks and agree that TimeDrive is not responsible for the acts or omissions of users on the TimeDrive Platform.
You are responsible for the use of your user account and TimeDrive expressly disclaims any liability arising from unauthorized use of your user account. Should you suspect that any unauthorized party may be using your account or you suspect any other breach of security, you should to notify us immediately.
It is possible for others to obtain information about you that you provide, publish or post to or through the TimeDrive Platform to other users, or share during the Services, and to use such information to harass or harm you. We are not responsible for the use of any personal information that you disclose to other users on the TimeDrive Platform or through the Services. Please carefully select the type of information that you post on the TimeDrive Platform or through the Services or release to others. We disclaim all liability, regardless of the form of action, for the acts or omissions of other users (including unauthorized users, or “hackers”).
Opinions, advice, statements, offers, or other information or content concerning TimeDrive made available through the TimeDrive Platform, but not directly by us, are the ideas and opinions of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. Under no circumstances will we be responsible for any loss or damage resulting from your reliance on information or other content posted by third parties, whether on the TimeDrive Platform or otherwise. We reserve the right, but we have no obligation, to monitor the materials posted on the TimeDrive Platform and remove any such material that in our sole opinion violates, or is alleged to violate, the law or this agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of users or others.
Location data provided by the TimeDrive Platform is for basic location purposes only and is not intended to be relied upon in situations where precise location information is needed or where erroneous, inaccurate or incomplete location data may lead to death, personal injury, property or environmental damage. Neither TimeDrive, nor any of its content providers, guarantees the availability, accuracy, completeness, reliability, or timeliness of location data tracked or displayed by the TimeDrive Platform. Any of your Information, including geolocational data, you upload, provide, or post on the TimeDrive Platform may be accessible to TimeDrive and certain users of the TimeDrive Platform.
You agree to defend, indemnify, and hold TimeDrive including our affiliates, subsidiaries, parents, third party content providers and licensors, each of our respective officers, directors, employees, agents, or shareholders harmless from any claims, actions, suits, losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of the TimeDrive Platform and participation in the Services, including:
- your breach of this Agreement or the documents it incorporates by reference
- your violation of any law or the rights of a third party, including, Drivers, Riders, other motorists, and pedestrians, as a result of your own interaction with such third party
iii. any allegation that any materials that you submit to us or transmit through the TimeDrive Platform or to us infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party
- your ownership, use or operation of a motor vehicle or passenger vehicle, including your provision of Services as a Driver
- any other activities in connection with the Services. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person
Limitation of Liability
In no event will TimeDrive, including our, subsidiaries, affiliates, contributors, officers, directors, employees, agents, or stakeholders be liable to you for any incidental, direct, special, exemplary, punitive, consequential or indirect damages. These damages shall include, but not limited to damages for deletion, corruption, loss of data, loss of programs, failure to store any information or other content maintained or transmitted by the TimeDrive platform, service interruptions, any loss of goodwill or business reputation and any other intangible loss or for the cost of procurement of substitute services, arising out of or in connection with the TimeDrive platform, the services, or this agreement, however arising including negligence, even if we or our agents or representatives know or have been advised of the possibility of such damages. The TimeDrive platform may be used by you to request and schedule transportation, goods, or other services with third party providers, but you agree that Timedrive has no responsibility or liability to you related to any transportation, goods or other services provided to you by third party providers other than as expressly set forth in this agreement. Certain jurisdictions may not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have additional rights.
Conflict Resolution and Jurisdiction
This Agreement shall be governed by and enforced according to the laws of the Federal Republic of Nigeria. If a dispute arise as a result of or relates to this Terms and Conditions, parties involved shall first be notify by any medium of communication or email; email@example.com in the case of TimeDrive Technology. Parties shall seek ways of settlement by negotiations, discussions and reconciliation or any other means upon which the parties may jointly agree. If this medium proves abortive, parties may proceed to acceptable Court of law in Nigeria. Any party who may want to report any infringement in whatever ways should do so through the above email address.
This Terms and Conditions may be updated, changed from time to time. It is also your responsibility to update yourself periodically with this page.
Contact Information. Feel free to contact us at any time with questions or comments at firstname.lastname@example.org